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  1. ComplyCube
  2. General

About ComplyCube

  • What is ComplyCube?
  • What support does ComplyCube provide?
  • How can I monitor the status of your services?

About Service

  • Is your solution global?
  • What is a check?
  • Can I get a demo of ComplyCube?
  • Does your solution ensure AML compliance?
  • How do I contact your support team?
  • Do you offer a free trial access?

Getting Started

  • How do I create an account?
  • How do I activate my account?
  • How do I get a test or sandbox account?
  • How do I use the test or sandbox account?

Startup Program

  • What is the eligibility criteria for the Startup Program?
  • How can I apply to the Startup Program?
  • What does the ComplyCube Startup Program offer?

Charges and Billing

  • What are your pricing plans?
  • How do your commitment and PAYG plans work?
  • Will I get charged for unprocessable or incomplete checks?
  • What payment methods do you accept?
  • Do you offer high-volume pricing?

Password and Security

  • What is Multi-factor Authentication?

Data and Privacy

  • How secure is your platform?
  • Do you sell my information or my customer’s data?
  • Do you send marketing emails to my customers?
  • How long do you hold customers' data?
  • Can you assist with migrating my existing clients to ComplyCube?
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