How do your commitment plans work?

ComplyCube’s commitment plans are subscription-based packages designed for businesses with regular or high-volume verification needs.

Here’s how they work:

• Fixed Monthly or Annual Fee:
  You pay a set amount each month (or year) for a plan that includes a defined quota of checks and services.

• Use this balance as you wish to utilise the checks assigned to your plan.

• Better Value per Check:
  Commitment plans offer better rates per check, plus enhanced features and priority support.

• Quota/Usage:
  Each billing cycle, your committed monthly amount is used as credit towards the checks and services included in your plan. Usage is deducted based on the cost of each verification type.

• Please note that any unused balance does not roll over to the next month, and overage charges may apply if your usage exceeds the committed value.

• Invoices & Plan Management:
  You can view invoices, quotas, and plan details anytime under Subscription Settings: Manage Subscription.

• Cancellation Notice:
  To cancel a commitment plan, you must provide 90 days’ notice before your renewal date.

• Following your written notice an off boarding call will be scheduled with our Customer Success Manager.
  Full details can be found in our Master Service Agreement.

If you have questions about which plan fits your business or would like a tailored quote, please contact our Sales team.