You can resend an invitation to a team member through the Team Management section on ComplyCube's Web Portal.
Steps to changing the role permission of an existing team member:
- Log in to the portal with permission to manage the team.
You can learn more about our user roles and permissions. - Click on the settings (cog icon) from the top navigation bar.
- Click the resend button (highlighted in the image below) next to the team member you want to re-invite.
This button only appears next to users that have yet to accept an invitation. - This will re-send the email invitation to your team member.
Please ensure that the team member's email address is correct.