For a successful request of a Proof of Address Check, it's required to upload the documents in a valid format and size.
The following are pre-requisites for document upload:
- The images must be of good quality, with a minimum of 150 DPI.
- The images must be in JPG, PNG, or PDF format.
- The document image must be between 34KB and 4MB.
Please review our API documentation for more details on the document image specifications and API endpoint.